Placing an order on Youbarber is quite simple: you can scroll through all the categories to take a look at all our products. Clicking on the product title you'll have access to the product data-sheet where you can find more details, features, and images.

• Fast and easy purchase
• Deals
• Order tracking
• Stored addresses

Yes, if you want your products to be delivered in Italy, you can pay on delivery directly to the courier. (you'll have to pay a small surcharge of 3.00 €)

ACCEPTED PAYMENT METHODS

YouBarber es una marca de propiedad de Faper Snc que se ocupa de la gestión del portal, de la logística y del depósito. (Los envíos se realizan desde Italia a nombre de Faper Snc. VAT: IT01675430985 - Salo' (BS) ITALY)

For your own comfort, you can choose between different payment methods:

• Credit card
• PayPal
• Bank transfer
• COD (Italy only)

Credit card

Once you choose to pay by credit card, you'll be redirected to your bank's website where you can enter your credit card data in full safety (the HTTPS website complies with the rules in force).

The following credit cards are accepted:

• Visa
• Visa Electron
• Postepay
• Paypal Prepaid
• Mastercard
• Maestro
• Carta Si

PayPal

It’s the safest and fastest online payment system, which requires opening a Paypal account. Once you choose to pay with PayPal, you will be redirected to their website where you need to log in with your PayPal username and password. If you don't have a PayPal account that's when you'll be asked to sign up. From that moment on you'll be able to pay via PayPal without having to re-enter the data, even for the following purchases. By Paying with PayPal the amount is charged directly to the Paypal account or credit card (Visa, Visa Electron, Mastercard...) or prepaid card (Postepay) associated with the account. PayPal also protects the buyer’s information.

• Every time you'll be paying with PayPal, you'll be sent a confirmation email.
• The purchase amount is charged when ordering.
• In case of cancellation, the amount will be refunded to the customer’s PayPal account.
• PayPal accepts MasterCard, Maestro, Visa, Visa Electron, American Express, Aura and Discover cards.

Bank transfer

Once you choose this type of payment, we'll give you all the data that you need to complete the purchase , (they will also be sent to you by email). As it is not an instant payment method, the seller will wait until the actual amount has been credited before starting the shipping process.

Cash on delivery (Italy only) +3,00 €

The amount, with a surcharge of € 3.00, must be paid to the courier in cash or by check.

Sure; to have your invoice issued, during the signing-in process you have to specify which type of customer you are: Freelancer or Company and you have to fill in VAT and SSN fields, which you'll find in the checkout page of the purchase process.

The customer who does not request the invoice during the purchase procedure will find the order review and a copy of the duly-issued tax receipt in the parcel. Therefore, it will no longer be possible to request the invoice for that order.

SHIPPING AND DELIVERY

YouBarber is a trademark owned by Faper Snc that deals with the management of the website, logistics, and warehouse. We ship from Italy on behalf of Faper Snc. VAT: IT01675430985 – Salò (BS) ITALY

Delivery is carried out within 2-5 working days*

Check out your shipping costs here

* Shipping and Delivery Terms and Conditions

Faper Snc, on behalf of YouBarber, with certain exceptions, will entrust the parcels to the carrier within 1/2 working days from the confirmation of the order (Saturday, Sunday, holidays excluded), depending on which payment method the customer has selected. The purchased items will be delivered to the address given during the purchase process. The customer will then receive a confirmation e-mail and the tracking number to monitor the shipment directly from the website of the courier. You are advised to sign subject to the waybill. If you don't follow said procedure, in the event of damaged items, there's nothing that can be done. Warehouse stock is directly linked to the website. However, it can happen that some products on the website are not currently available in stock, due to stock alignment errors.

In case of even temporary unavailability of the requested items, Faper Snc :

• within 2 business days (Saturday, Sunday, and holidays excluded) from the day of arrival of the payment confirmation email will inform the customer by e-mail;
• in the shortest possible time, and in any case within thirty days from the day following the arrival of the confirmation email, will refund the customer any sums paid for the item;
• upon written request of the customer, will replace the item with another of the buyer’s choice.

For any urgent communication, you can contact customer support at: +39 0365040756. Any kind of delay related to the delivery of the purchased items is solely attributable to the shipping company. We remind you that the fact that Faper Snc relies on an express courier service does not oblige them to deliver the parcel within 24/48 hours. Orders with large amounts of items require a longer time for preparation and packing, hence there may be a delay in shipping. Any possible delay will not imply order cancellation. Once the order has been placed, delivery cannot be refused. Any unclaimed or undelivered items and any returns will be solely charged to the customer (to withdraw from the purchase check R.O.W).

WARNING: It is up to the buyer to check the integrity of the items received within the first 3 calendar days from the delivery of the parcel. After those 3 days Faper Snc will no longer be liable for damage, lack of material, or spare parts.

You can visit our contact page for any further information.

YouBarber will send you an e-mail that notifies you that the items you've purchased have been shipped. Then, usually within 8/12 hours, you'll receive another email with the tracking number, the expected delivery date, and the link needed to trace the shipment. You can visit our contact page for any further information.

Please check the complaints/withdrawal area of the website for further information.

Sure; everyone can place an order on YouBarber. The prices displayed to individuals are VAT included.

We offer numerous benefits to those who are industry professionals (barbers, hairdressers, and retailers). We suggest that you check the YouBarber PRO area of the website for further information.